{"xsrfToken":"BKRD-GQ20-FIG8-8S6J_efa8644d9a845cf1ac04acc46dda349ce88183e8_lout","branding":{"id":"1","key":"service","name":"Servicedesk","portalBaseUrl":"/servicedesk/customer/portal/1"},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/502517b4-773f-40cb-b672-9e5ee2472ee6/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJjYTI1ZmI5Yi0wODgzLTRiODQtOGMwOS02ZjI5ZmNhYzU0ODYiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjUwMjUxN2I0LTc3M2YtNDBjYi1iNjcyLTllNWVlMjQ3MmVlNiI6WyJyZWFkIl19LCJleHAiOjE2Nzk0MzQ5ODQsIm5iZiI6MTY3OTQzNDM4NH0.eTfScVocNr6-bXNn3ckl9uEFR_9XyInh9BaccT_7ZrI&client=ca25fb9b-0883-4b84-8c09-6f29fcac5486&mode=fit","logoId":"502517b4-773f-40cb-b672-9e5ee2472ee6","isLogoAvailable":true,"helpCenterTitle":"-","sharedPortalName":"IMAS Servicedesk Portal","userInitialAnnouncementHeader":"In need of remote support?","userInitialAnnouncementMessageWiki":"<p>Download our remotedesk program <a href=\"https://remotedesk.imas.net\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">here</a></p>","translations":{"de-DE":{"helpCenterTitle":"Willkommen beim IMAS Service Desk Portal","localeDisplayName":"German (Germany)"},"en-US":{"helpCenterTitle":"-","sharedPortalName":"IMAS Servicedesk Portal","announcementHeader":"In need of remote support?","announcementMessage":"Download our remotedesk program [here|https://remotedesk.imas.net]","localeDisplayName":"English (United States)"},"sv-SE":{"helpCenterTitle":"Välkommen till IMAS Servicedesk Portal","localeDisplayName":"Swedish (Sweden)"},"da-DK":{"helpCenterTitle":"Velkommen til IMAS Servicedesk Portal","localeDisplayName":"Danish (Denmark)"},"no-NO":{"helpCenterTitle":"Velkommen til IMAS Servicedesk Portal","localeDisplayName":"Norwegian (Norway)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#000000","helpCenterTitleColor":"#ff0000","bannerMediaApiUrl":"https://api.media.atlassian.com/file/f6628d5f-a7bb-4358-9149-0e5df7851647/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJjYTI1ZmI5Yi0wODgzLTRiODQtOGMwOS02ZjI5ZmNhYzU0ODYiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmY2NjI4ZDVmLWE3YmItNDM1OC05MTQ5LTBlNWRmNzg1MTY0NyI6WyJyZWFkIl19LCJleHAiOjE2Nzk0MzQ5ODQsIm5iZiI6MTY3OTQzNDM4NH0.6UIzrFUQLDM-7K5KiICRoLwlZqJ67Rg_xihaq-en_Yg&client=ca25fb9b-0883-4b84-8c09-6f29fcac5486&height=300&mode=fit","bannerMediaApiFileId":"f6628d5f-a7bb-4358-9149-0e5df7851647","useDefaultBanner":false,"isBannerAvailable":true},"portal":{"id":"1","key":"service","projectId":10304,"serviceDeskId":1,"name":"Servicedesk","description":"<p>Please register your support ticket below by first choosing the correct country or region you are located in.</p>","portalBaseUrl":"/servicedesk/customer/portal/1","onlyPortal":true,"reqTypes":[{"id":"10","name":"Register ECE support ticket","descriptionHtml":"","callToAction":"Register ECE support ticket","introHtml":"<p>For ECE customers only!</p>","icon":10546,"iconUrl":"https://imasgroup.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10546","groups":[1],"key":""},{"id":"13","name":"Register IMAS ASIA support ticket","descriptionHtml":"","callToAction":"Register IMAS ASIA support ticket","introHtml":"<p>For our customers in ASIA please use this option</p>","icon":10546,"iconUrl":"https://imasgroup.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10546","groups":[1],"key":""},{"id":"15","name":"Register IMAS Denmark support ticket","descriptionHtml":"","callToAction":"Register IMAS Denmark support ticket","introHtml":"<p>For our Danish customers please choose this option</p>","icon":10654,"iconUrl":"https://imasgroup.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10654","groups":[1],"key":""},{"id":"8","name":"Register IMAS Germany support ticket","descriptionHtml":"","callToAction":"Register IMAS Germany support ticket","introHtml":"<p>For our German customers please choose this option</p>","icon":10546,"iconUrl":"https://imasgroup.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10546","groups":[1],"key":""},{"id":"12","name":"Register IMAS Norway support ticket","descriptionHtml":"","callToAction":"Register IMAS Norway support ticket","introHtml":"<p>For our Norwgian customers please choose this option</p>","icon":10546,"iconUrl":"https://imasgroup.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10546","groups":[1],"key":""},{"id":"14","name":"Register IMAS Sweden support ticket","descriptionHtml":"","callToAction":"Register IMAS Sweden support ticket","introHtml":"<p>For our Swedish customers please choose this option</p>","icon":10546,"iconUrl":"https://imasgroup.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10546","groups":[1],"key":""},{"id":"7","name":"Suggest improvement","descriptionHtml":"","callToAction":"Suggest improvement","introHtml":"<p>Do you have a good idea? Tell us how we can do better.</p>","icon":10615,"iconUrl":"https://imasgroup.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10615","groups":[1],"key":""},{"id":"6","name":"General technical question","descriptionHtml":"","callToAction":"General technical question","introHtml":"<p>I have a general question I need help with</p>","icon":10614,"iconUrl":"https://imasgroup.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10614","groups":[],"key":""}],"reqGroups":[{"id":1,"name":"General"}],"orderMapping":{"1":[15,14,13,12,8,10,7]},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"createPermission":true,"portalAnnouncement":{"portalId":1,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"IM","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":true,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false},"reqCreate":{"id":14,"projectId":10304,"form":{"name":"Register IMAS Sweden support ticket","descriptionHtml":"","callToAction":"Register IMAS Sweden support ticket","intro":"<p>For our Swedish customers please choose this option</p>","instructions":"","icon":10546,"iconUrl":"https://imasgroup.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10546","key":""},"fields":[{"fieldType":"text","fieldId":"email","fieldConfigId":"","label":"Email confirmation to","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"multiselect","fieldId":"components","fieldConfigId":"","label":"Var vänlig välj ärende","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[],"values":[{"value":"10214","label":"I am missing data for a certain hour/period","selected":false,"children":[]},{"value":"10208","label":"I have a general support question","selected":false,"children":[]},{"value":"10212","label":"I have issues with my account ","selected":false,"children":[]},{"value":"10213","label":"I have issues with the reports in Xperio","selected":false,"children":[]},{"value":"10211","label":"I have log-in issues/problems","selected":false,"children":[]},{"value":"10207","label":"I have problems with the export function","selected":false,"children":[]},{"value":"10205","label":"I have problems with the portal in my web browser","selected":false,"children":[]}]},{"fieldType":"text","fieldId":"customfield_10531","fieldConfigId":"10738","label":"Ditt namn","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","fieldId":"customfield_10532","fieldConfigId":"10739","label":"Center/Butiksnamn","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","fieldId":"summary","fieldConfigId":"","label":"Sammanfattning","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"textarea","fieldId":"description","fieldConfigId":"","label":"Beskrivning","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[],"rendererType":"atlassian-wiki-renderer"},{"fieldType":"attachment","fieldId":"attachment","fieldConfigId":"","label":"Bilaga","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[]}],"userOrganisations":[],"canBrowseUsers":false,"requestCreateBaseUrl":"/servicedesk/customer/portal/1/create/14","requestValidateBaseUrl":"/servicedesk/customer/portal/1/validate/14","calendarParams":{"firstDay":0,"date":"2023-03-21T22:33:04+0100","useISO8601WeekNumbers":true,"dateIfFormat":"%e/%b/%y","dateTimeIfFormat":"%e/%b/%y %I:%M %p","timeFormat":"12"},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"canRaiseOnBehalf":false,"canSignupCustomers":false,"canCreateAttachments":true,"attachmentRequiredField":false,"hasGroups":true,"canSubmitWithEmailAddress":false,"showRecaptcha":true,"siteKey":"6LePXLkdAAAAAF4gCNalrL1IvZcqbNbZf_Zakudd","mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJjYTI1ZmI5Yi0wODgzLTRiODQtOGMwOS02ZjI5ZmNhYzU0ODYiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwMzA0IjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE2Nzk0MzU1ODQsIm5iZiI6MTY3OTQzNDM4NH0.h0knpcYBGiBTq_jO8J0g-6QJGpxx1vxvUDXZlKs9tRA","targetCollection":"upload-project-10304","endpointUrl":"https://api.media.atlassian.com","clientId":"ca25fb9b-0883-4b84-8c09-6f29fcac5486","tokenDurationInMins":20},"hasProformaForm":false,"proformaTemplateForm":{},"proforma":{"formExists":false,"formValid":false},"key":""},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}

{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=imasgroup","contactLink":"/secure/ContactAdministrators!default.jspa","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"BKRD-GQ20-FIG8-8S6J_efa8644d9a845cf1ac04acc46dda349ce88183e8_lout","baseUrl":"https://imasgroup.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","customerLoginEnabled":true,"maxAttachmentSize":"1073741824","gravatarEnabled":false,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthsShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"weekdaysShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"weekdays":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"ca25fb9b-0883-4b84-8c09-6f29fcac5486","optedInFeatures":{},"fabricEmojiUrl":"/gateway/api","anonymousEnabled":true,"requestIntroEnabled":true}